Food and Beverage Outlet Manager - Hospitality & Leisure jobs in Malta - March 2024
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Food and Beverage Outlet Manager

MALLARD CO LTD , North of Malta

Published on 26 Nov 2021

Expired on 26 Dec 2021


Mallard Co. Ltd in Malta is looking to recruit a full-time Food and Beverage Outlet Manager to organize daily operations and motivate our staff to provide excellent customer service.

*Candidates applying MUST have a valid work permit. 

Manager Responsibilities include scheduling shifts for supervisors, cashiers, baristas, food & beverage servers, counter food preparation personnel, and kitchen porters, monitoring daily expenses and revenues, and ordering supplies, as needed. To be successful in this role you should have work experience with various roles in coffee shops/bars/restaurants. Also, you should be available to work during opening hours, including weekends and holidays. Ultimately, you will help increase profitability, boost customer engagement, and turn our cafe into a favorite local spot.

Responsibilities:
  • Manage day-to-day operations of the outlet.
  • Hire and onboard new wait staff and baristas.
  • Train employees on drinks preparation and proper use of coffee equipment.
  • Coordinate with hotel stores and order supplies.
  • Maintain updated records of daily, weekly, and monthly revenues and expenses.
  • Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks).
  • Advise staff on the best ways to resolve issues with clients and deliver excellent customer service.
  • Ensure all areas are clean and tidy.
  • Nurture friendly relationships with customers to increase loyalty and boost our reputation.

Requirements:
  • Must be fluent speaking and understanding in Maltese & English Language.
  • Work experience as a Cafe Manager or Restaurant  Manager.
  • Hands-on experience with professional coffee machines.
  • Vast knowledge of  Food preparation and policies.
  • Availability to work within opening hours (including weekends and holidays).
  • Excellent communication skills with the ability to manage and motivate a team.
  • Customer service attitude.
  • Minimum of 5 years experience as an Outlet / Restaurant Manager.
  • Additional certification (e.g. in Business Administration or Hospitality) is a plus.
  • Must be fully Covid-19 vaccinated.
  • Must be familiar with Covid-19 protocol and procedures.
  • Must have a valid Food handling license.

We Offer:
  • Good working environment.
  • The Opportunity to evolve the old staff with the new team members.
  • Continuously Company growth always opens for new opportunities.
  • A young and energetic team to work with.
  • An open-minded Management, ready to evaluate your opinions and ideas.
  • Basic Health Insurance.
  • Work uniform.
  • Staff meals.
  • Staff Transport.
  • A Good Package to the Perfect Match and more. 

Mallard Co. Ltd:
The Qawra Palace Hotel is hospitality ownership managed by the Vella family, with the most welcoming management and staff who provide their customers with efficient and pleasant service. The four-star rated hotel offers exceptional service to an elite clientele. The semi-modern décor grants a warm attachment.  The panoramic view of Salina Bay and the ample promenade is a bonus to the hotel’s room view.  Only 30 minutes away from the airport and is situated in the most prime area of St. Paul’s Bay/ Bugibba.  The town of St.Paul’s Bay is only a stone throw away. “Il-Gzejjer” (St. Paul’s Island – the initial location of St. Paul’s shipwreck) is simply a short-distance boat ride. This hotel offers ample facilities together with a comfortable, relaxed, and friendly atmosphere. This is the perfect hotel for families and couples of all ages that are in search of a central location, with a good range of facilities close by. There are many shops, bars, and restaurants in the immediate vicinity and it is but a short walk to Bugibba and St. Paul’s Bay for a wider choice.

time
Full Time
Job Type
experience
Experienced (3 years +), Middle Management
Experience Level
category
Hospitality & Leisure
Category
industry
Hotels, Restaurants & Catering
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