Events and Marketing Manager

Our client, a four-star Hotel in Malta is looking for an Events and Marketing Manager to join their team. Reporting to the Sales and Marketing  Manager, your responsibilities will include: 

• Proactively building and strengthening relationships with existing and new customers and stakeholders to enable future bookings. Activities could include sales calls, entertainment, FAM trips, trade shows, etc.
• To plan, develop and direct the implementation of business strategy in order to meet criteria set by the Sales & Marketing Manager and General Manager.
• Aiding with budget creation and management
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Understanding and keeping abreast with the overall market 
• Executing brand’s Customer Service Standards and property’s Brand Standards.
• Setting  a positive example for guest relations.
• Acting as the front person responsible for the daily communication within the hotel and represent the hotel in all decisions related to Sales and Marketing.
• Overseeing all marketing expenses, negotiating contracts with printers, photographers, and related vendors for sales/advertising/marketing literature after liaising with the General Manager to ensure that Company purchasing polices are adhered to. 
• Negotiation all sales contracts, making necessary evaluations and recommendations ensuring company/corporate procedures are adhered to.
• Reviewing product pricing structures based on cost analysis and current economic and competitive conditions, and make necessary recommendations to the Financial Controller and Hotel Manager.
• Supporting the S&M Manager in resolving product or service problems and disruptions and customer complaints involving Sales and Marketing issues. 
• Addressing all disciplinary problems that may develop within the department, including writing detailed reports to keep on file in liaison with HR Manager and revising of policies as necessary.
• Ensuring effective leadership by enhancing communication and team work at all levels of the Sales and Marketing Department.

Working hours are Monday - Sunday based on a 40 hour week. 

• Currently based in Malta
• Excellent level of English
• Good multitasking skills
• Customer Oriented

• Minimum of 2 years experience in a similar role / industry is a requirement
• Diploma level of Education is preferred