Chief Operations Officer - Hospitality & Leisure jobs in Malta - March 2024
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Chief Operations Officer

Konnekt

Published on 03 Dec 2021

Expired on 05 Mar 2022


A Chief Operations Role has been made available with one of the leading hotels in Malta. As they have plans to grow, they would like to engage a Chief Operations Officer to join their team.

The Role 

  • You will manage all hotel operations to achieve maximum guest service and profitability
  • Ensure the highest level of services possible in an efficient, courteous and professional manner by adhering to guidelines and procedures
  • Provide leadership and strategic planning to all departments
  • Maximise room yield and hotel revenue through innovative sales practices and yield management programs
  • Work closely with the hotel owners and other stake holder
  • Supervises and coordinates all activities of staff and entire operation of hotel
  • Analyse systems and operational procedures. Evaluate and implement new systems as required
  • Responsible for achieving goals established by the Board of Directors
  • Maintain product and service quality standards by conducting periodic inspections, investigating complaints and initiating corrective action
  • Ensures guests are handled courteously and efficiently, complaints and problems are resolved and requests for service are carried through
  • Responsible for training of hotel team members in all aspects and responsibilities
  • Perform all other necessary duties as required to see profitable hotel
  • Interact with guest for guest stay feedback and maintaining high guest service scores
     

 

. .


time
Full Time
Job Type
experience
Senior Management
Experience Level
category
Hospitality & Leisure
Category
industry
Hotels, Restaurants & Catering
Industry

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