Assistant Manager Reservations (m/f/d) (German Speaking)

Job Description
Ruby GmbH in Malta is looking to recruit an Assistant Manager Reservations (m/f/d) (German Speaking) to join their team on a full-time basis. 

Ruby GmbH is a young, fast-growing hotel group with existing hotels in Germany, Austria, Switzerland and the United Kingdom as well as many other projects under construction throughout Europe. The Munich-based group led by founder and CEO Michael Struck is breaking new ground with its Lean Luxury philosophy: a location in the heart of the city, top design, and high-quality furnishing. Through a lean organization and concentration on the essentials, Ruby creates a contemporary, affordable form of luxury for modern, cost- and style-conscious customers. 

Be among our first team members to join our newly founded Corporate Office in Valletta, Malta, and help us to build up this brand new office location, the team on-site, and support us with the implementation of a communication structure with the Corporate Office in Munich.

Duties and responsibilities that will excite you at Ruby, as you will be:

• Taking over the deputy management of the reservations team and the centralised front office
• Maximising guest satisfaction with ever-increasing revenue targets while minimising reservation costs
• An expert as well as an advisor regarding all operational tasks as well as optimising the individual reservations
• Coordinating staff to ensure optimal utilisation of department capacity
• Onboarding and coaching staff on-site in the hotels in the front office area 
• Maintaining the PMS, coordinating and monitoring the online booking engine and front office kiosk system in collaboration with Revenue & Distribution/Group Reservations/Marketing.

Get in touch, if you have/are:

• A successfully completed training in the hotel industry
• A minimum of 3 years of professional experience in the areas of reservation or front office and at least 2 years of experience in managing a team of more than 5 employees
• Excellent communication and interaction skills
• A high degree of commitment and self-motivation
• A team player with a high sense of responsibility and quality consciousness
• Very good knowledge of common reservation systems and MS Office
• Excellent written & spoken German and English skills

Ruby offers you:

• Permanent contracts, since you will be part of our family from day one
• Plenty of room for creativity and innovation
• International travel opportunities
• An opportunity to work in a truly exciting and expanding hotel collection and to be part of new hotel openings
• Staff rates for you, your family, and friends in all our Ruby Hotels
• A stylish working place in the heart of the city and with a fantastic sea view
• Team and after-work events in a relaxed atmosphere
• Communication as equals instead of hiding behind formalities.