Shift Manager

Reporting to the Plant Manager, The Manufacturing shift Manager will be responsible for the execution of production, maintenance, and process activities during his/her shift, and the coordination with all stakeholders to achieve established manufacturing objectives in a timely and cost-effective manner. He or she acts as a guiding figure within the manufacturing plant on a 3-shift rotation pattern, by leading a team of operative and technical staff to fulfil the production requirements while providing support, driving continuous improvement, and holding individuals and teams accountable. The Manufacturing Shift Manager possesses a good understanding of the technical, production, and human aspects that compose a fast-paced manufacturing environment.

Key Accountabilities:
Execution of the shift manufacturing activities in line with the production plan and company objectives 

• Accountable for the execution of the daily production plan – including all the manufacturing resources and activities pertaining to the shift in line with defined objectives, KPIs, quality, and food safety standards
• Management and support of all productive and technical personnel to fulfil the production plan
• Active involvement in problem-solving activities
• Collect and analyse data to drive continuous improvement related to safety, efficiency, quality, waste reduction, flexibility, and speed of execution, using root causes analysis methodologies and action planning
• Prepare, analyse, and issue periodic production and performance reports. 

Quality Control and Adherence to procedures in line with Company standards

• Work within the Health & Safety Framework and the Quality Management System, including HACCP protocols and food safety requirements
• Always ensure full observance of housekeeping, GMP, and 5S practices and shift conformance to health and safety
• Ensures pre-production start-up activities are carried out as per procedures while addressing deviations
• In cooperation with QC, lines are operating as per specification and production according to instructions
• Pro-active IPC follow-up, analysis, root cause analysis, and action
• Perform GEMBA walks, incorporate shop floor organization and plant cleanliness among plant personnel targeting 5S standards.

Effective team leadership, People performance management, And Communication

• Decisive leadership to achieve zero defects while achieving all-set manufacturing targets
• Understanding performance issues and engaging in the required processes to trigger improvement
• Seek continuous engagement with productive and technical employees to mentor and develop their skills
• Effective communication with shift personnel of priorities, targets, and opportunities for improvements
• Monitor and evaluate team and individual performances against performance benchmarks
• Motivate, delegate, and empower personnel to take responsibility and display creativity and initiative
• Employee onboarding, training initiatives, performance appraisals, discipline, and people development
• Ensure the communication and handover during the change of shift
• Cross-fertilisation of best practices through the sharing of information, ideas, and insights
• Live Company values and set an inspiring example
• Constructive conflict management, responding openly to feedback.

Freedom to Act

• Variation in work sequence and routine.

Ideal Candidate Profile:
Education

• Bachelor's degree in Engineering (MQF Level 6) with 5 years experience in operations and people management within manufacturing, OR
• Advanced Technical Diploma or equivalent (MQF Level 5) with 9 years experience in operations and people management within manufacturing.

Experience

• Front-line people management experience in a GMP environment within the food/pharmaceutical/chemical manufacturing sector.
• Able to work on a three-shift basis.

Skills
Technical / Scientific 

• Engineering or technical expertise 
• Adequate knowledge of business and management principles 
• Familiarity with industry-standard equipment and technical expertise
• An adaptive thinking process is required to bring effective judgement, analytical thinking, evaluation and arrive at conclusions.
• Root Cause Analysis

Manufacturing Science

• Health & safety awareness, first aid, basic fire awareness, and manual handling
• Experienced with Lean, IPC, GMP, 5S, ISO Standards, Safe Food Handling, HACCP
• Experienced with TPM concepts and well-versed in problem-solving using root cause analytics and deployment
• Action planning for efficiency, productivity, cost, quality, and people development.

Managerial

• Situational leadership and people motivational skills 
• Multicultural management skills
• Strong emotional intelligence and conflict-handling skills
• Strong communication and interpersonal skills
• Team building and coaching expertise
• Strong multitasking capabilities.

Competencies:

• Analytical thinking and problem-solving
• Attention to detail
• Drive for results
• Quality Orientation
• Rule orientation
• Teamwork
• Influencing and Impact, including conflict management 
• Verbal and written communication
• Developing people
• Monitoring and Measuring.