Operations Executive

Our client is a well-established organisation operating within a specialised area of the hospitality and tourism industry in Malta. As part of the Operations Department, you will assist the Operations Manager in ensuring the smooth coordination of day-to-day activities. The role calls for a highly organised and proactive individual capable of managing multiple stakeholders, overseeing logistics, and ensuring that all operations run efficiently and in line with the company’s high standards.

Key Responsibilities

• Support the Operations Manager in the daily coordination and execution of the port's operational activities.
• Serve as a key point of contact for clients, suppliers, and relevant authorities, ensuring effective communication and service delivery.
• Oversee logistics planning, staffing allocation, and emergency response procedures.
• Coordinate pre-arranged engagements and bookings, ensuring all commitments are delivered to the expected standard.
• Maintain a strong focus on safety, efficiency, and guest satisfaction across all operations.
• Provide hands-on assistance to the wider operations team as required, particularly during peak activity periods or special events.

Requirements

• Excellend command in both Maltese and English is a must
• Strong organisational and multitasking abilities with excellent attention to detail.
• Confident communicator, capable of liaising effectively with clients, suppliers, and regulatory bodies.
• Problem-solving mindset with the ability to make sound decisions under pressure.
• Good understanding of health and safety protocols and service delivery standards.
• Be ready to work flexible hours if needed, and will have planned duties outside of normal hours on an alternative basis
• Competent in Microsoft Office and general administrative tools; familiarity with scheduling or booking systems is a plus.

Education and Experience

• A diploma or degree in Hospitality Management, Tourism, Business Administration, or a related field is highly desired
• Additional certification in operations, logistics, or health and safety would be considered an asset
• Minimum 2–4 years’ experience in an operational, coordination, or client-facing role within hospitality, tourism, or event management
• Experience managing multiple stakeholders, suppliers, or service providers