Service Support Officer - Gambling jobs in Malta - March 2024
By using this site, you consent to the use of cookies to improve your user experience through analytics and personalised marketing efforts.

Service Support Officer

Konnekt

Published on 30 Mar 2022

Expired on 31 May 2022


Our client operates in the gaming industry.  As they are growing, they would like to engage a Service Support Officer

The Role

  • You will be responsible for the monitoring of the gaming areas including all cards and materials storage
  • You will be the first point of contact with support teams, such as IT, NOC, Helpdesk and operators when required
  • Detect any procedural errors or suspicious activity and enforce all policies and procedures
  • You will monitor tables and cards room continually to ensure adherence to gaming regulations and procedures
  • You will operate surveillance equipment to ensure accurate video documentation and evaluate studio personnel performance
  • You will coordinate maintenance activities
  • Incidents outcome need to be documented by compiling incident reports
  • Be the go between studio and 3rd parties
  • Be responsible for the quality of the Games
     

time
Full Time
Job Type
experience
Intermediate (1-3 years)
Experience Level
category
Gambling
Category
industry
iGaming & Casinos
Industry

Austrian Customer Support Team Lead (m/f/d)


Danish Speaking Customer Support Agent (m/f/d)

Send me Similar Jobs