PokerStars in Malta is looking to recruit a Fraud, Risk and Payment Specialist (Italian or/ and Spanish Speaking – Day Shifts) to join their team on a full-time basis.
We are looking for a Fraud, Risk and Payment specialist to join our busy target-drive team based in our Malta office. It is a day shift role, as starting hours will be provided by a schedule, Monday – Sunday.
This role will include the handling of frontend payments related to email queries and back-office processing issues; working on system generated reports ensuring successful overall transaction flow; facilitating the processing of customer payments; performing financial and account transaction analysis; investigating individual transaction issues with 3rd party payment suppliers (processors); verifying financial documentation provided by players, such as bank statements and proof of payment methods ownership; validating and processing customers payments manually if required on behalf of the Group in accordance with Group procedures. The Payments Specialist may also investigate unexpected Cashier or Paysystem behaviors, reported by players, using multiple internal tools and will be responsible for escalating these cases to Payment Services Management.
Are you our next star player?
You will have the chance to work with a variety of different teams as customer support, responsible gaming and compliance. It is a busy team, so you’ll enjoy a fast-paced office environment working to agreed targets, as we strive to grow our brands and develop our services.
Why we need you:
We are expanding our team and therefore we are looking for more people to join. The role reports directly to a Team Lead who is situated in Malta.
Some of your responsibilities:
Who we’re looking for:
What’s in it for you?
Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Malta.
Your package will include:
What happens next?
If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a zoom/ face-to-face interview.
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming, and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products, and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.
Kindly submit your application directly to us using the 'Apply for Vacancy' button. Immediate start is available for the right candidate.