PokerStars are looking to recruit a Customer Support/Chat Specialist (German Speaking - Day Shift) to join their busy customer support data-driven team based in St. Julian’s, Malta. It is a day shift role, starting between 7 am and 2 pm and finishing between 5pm and 11 pm Monday – Sunday. The team is involved in a variety of different tasks, ensuring the players’ experience is a positive one.
Are you our next star player?
You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enable you to work further with our knowledge base, promotional materials, and ever-evolving environment so that you can focus on keeping our customers happy and constantly improve their end-user experience.
Why we need you:
We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker, and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.
Some of your responsibilities:
Who we’re looking for:
Your experience:
Your skills:
Your behavior:
What's in it for you?
We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Malta.
Your package will include:
About the Group:
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming, and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products, and businesses and a diverse global presence in a safe, responsible, and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law. We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact us.
*Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Want a seat at the table? Apply now. We will aim to respond to you as soon as possible. If you’re the right fit for our role, you will be invited to a phone/zoom interview. Find your passion with PokerStars.
PokerStars:
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming, and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products, and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.