PokerStars is looking to recruit a Customer Protection and Sustainability Specialist to join their Casino team in Malta on a full-time basis. This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.
Are you our next star player?
Reporting to the Responsible Gaming Team Manager you will review and assess player accounts based on internal alerts, along with issues escalated from other departments. You will possess a skill for recognising subtle patterns of concerning activity and interacting with the customer to carry out a safer gambling assessment.
Why we need you:
Who we’re looking for:
As an investor in our people, we will provide you with a comprehensive three-week training course specifically tailored to aid you in your new job. All we ask is:
As the Ideal Candidate, you will have:
The following credentials are advantageous, but not crucial for the role:
What's in it for you?
Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Malta.
Your package will include:
About the Group:
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming, and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products, and businesses and a diverse global presence in a safe, responsible, and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law. We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact us. Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Want a seat at the table? Apply now. We will aim to respond to you as soon as possible. If you’re the right fit for our role, you will be invited to a phone/zoom interview. Find your passion with PokerStars.
PokerStars:
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming, and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products, and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way