PokerStars in Malta is looking to recruit a Customer Education Manager to join their team on a full-time basis.
The Role:
The Customer Education Manager leads a team of Operations Content Specialists to maintain and improve the content (email templates, procedures, web articles, etc) for the Operations Division across various platforms on behalf of the Group all in accordance with the quality level targets set by the Group. They will ensure the Group’s content strategy is implemented and the customer help journey is frictionless, intuitive, and effective. This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.
Key Responsibilities:
Skills and Capabailities:
Essential:
Desirable:
Our Values:
Our Culture:
“Words are our lifeblood, the weapon we use to attract and keep the attention of our audience. And the best thing we can do is find the right ones that make sense and are accurate to the main goal. This is what content management is about and what makes it so challenging.” CONTENT SPECIALIST, ST JUILAN’S, MALTA. “The best Company I have ever worked for: I have been working at The Stars Group full-time (More than a year). Great people, great benefits and amazing perks. The Company genuinely values its employees. Fun products. Amazing offices. Inspirational Leaders who are passionate about the brand and the product. Really friendly and down to earth CEO. My boss is great!” – GLASS DOOR – PUBLISHED JAN 2015.
What's in it for you?
We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Malta.
Your package will include:
What happens next?
We will aim to get back to you as soon as possible. If you meet the criteria, we’ll invite you for a phone or video interview.
To apply, please click on the following link: https://pokerstarscareers.com/job/operations-content-manager-9440/
About the Group:
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming, and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products, and businesses and a diverse global presence in a safe, responsible, and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law. We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact us. Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Want a seat at the table? Apply now. We will aim to respond to you as soon as possible. If you’re the right fit for our role, you will be invited to a phone/zoom interview. Find your passion with PokerStars.
PokerStars:
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming, and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products, and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way