Smarkets Malta Limited is looking to recruit Client Services Night Representatives to join their team on a full-time basis.
FinTech meets Sports Betting - Smarkets has revolutionised peer-to-peer trading on sporting and political events. We’ve built a platform that operates like a stock exchange, yet is easy to use and has handled over £20 billion worth of trades since 2010. We’ve only been able to achieve this success by hiring bright, creative problem solvers who are motivated by doing the best possible job. Our aim is to bring genuine value to customers. As we operate in a super competitive space, it’s not enough to just provide customer service. We need you to be motivated by providing excellent support to customers and see the value in doing this.
We are currently looking for a committed new team member to join our success story. We’re not looking for someone who is content with doing “just enough.” Ours is a competitive business – we want people who see the challenge and value in an excellent performance. This is the mindset that we need in all areas of the company in order to win.
About the role:
You’ll be the first point of contact for all Smarkets customers. You will interact and manage relationships with our customers through multiple channels, as well as ensuring the site is live and accessible. More specifically, your role will include:
We encourage an open and transparent working environment:
Smarkets adopts a self-managed work style, which allows people freedom and creativity to work on the problems that interest them and solve them in the right way. In our commitment to transparency, we publish our salary data internally and have a genuine open-door policy. You’ll thrive in this environment if you like to discuss your ideas with others and work out solutions together.
*Please provide in your cover letter the reason(s) this role appealed to you and what drives you. Strong writing and spoken English skills are paramount to the role, this will be assessed during the interview process. We transfer and store the information you submit to help us process your application and to make our hiring process better. We also make use of third-party hiring tools to help us process applications. As we are based in both Europe and the United States, your data may leave the European Economic Area when we process it. Please only submit your application if you are happy for us to use your information in this way.
*Smarkets is an equal opportunities employer and takes active steps to prevent bias and discrimination in our interview process. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity.
Smarkets Malta Limited:
Smarkets simplifies peer-to-peer trading on sporting and political events. With our industry-leading commission rates, you can set your own odds and trade against others with confidence. Betting should be priced like a commodity because it is one. We began as a small group of investors and engineers who saw the potential to apply financial trading principles to the online betting world. With that in mind, we set out to make a difference in the industry by developing an online platform focused on honest, user-centered trading.
Kindly submit your application directly to us using the 'Apply for Vacancy' button. Immediate start is available for the right candidate.