Risk & Fraud Operations Officer (m/f/d)

Gauselmann Group is currently looking to recruit a Risk & Fraud Operations Officer (m/f/d) to join their client's team on a full-time basis.

About the Client:
EPG Financial Services is going through some really exciting times with a vision of growth. We are looking for people who are not afraid of change and intend to get their hands deep into our operations to ensure a smooth transition in reaching our objectives. Forming part of the operations team, the Risk & Fraud Operations Officer (m/f/d) will be reporting to the Risk & Fraud Operations Manager.

We are the service provider for electronic real-time payment transactions! We offer online retailers various nationally and internationally recognized online payment systems for all areas of e-commerce. We are the team for you! We are constantly growing and moving into new dynamic environments. We think and communicate openly. We are everything but ordinary – and have been for the last 60 years!

Our company group offers entertainment, innovation and international and cutting-edge technology to millions of people worldwide. We have almost 15.000 people working under our MERKUR sun committed to our company’s ideals. Come join us.

We are looking for the next possible date at our site in Sliema, Malta.

Responsibilities:

• As our Risk & Fraud Operations Agent, you will handle the day-to-day risk & fraud-related tasks and monitor daily transactions
• Moreover, you will assist in creating and updating procedures while also working closely with the compliance team to identify areas of weakness and process improvement possibilities
• Furthermore, you will conduct general operational duties, including onboarding (KYC checks CDD/EDD) for B2B and B2C
• Last but not least, you will assist the management team in internal and external audits (i.e. risk evaluation questionnaire, fraud reporting and more).

 
Requirements:

• A minimum of two years of work experience in customer care in the payments or gaming industry or fraud & risk in a financial institution, fintech/payment/e-wallet
• Be computer literate and experienced in the use of MS Office
• Good organizational and analytical skills with attention to detail
• Willing to travel from time to time and when required by the business needs 

Benefits:

• General conditions: Flexible working time models, hybrid work model, competitive salary 
• Advanced training & career: High degree of personal responsibility, diverse development opportunities throughout the entire group of companies 
• Team & Community: Open door attitude, friendly corporate culture, staff events, departmental events 
• Exclusive offers: Local offers and a great office location.