Deputy Corporate Services Manager (MLT25.078)

Job Category:

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory:

Corporate Services Support, Finance, HR

Job Description (Roles and Responsibilities):

The British High Commission (BHC) in Malta is part of a worldwide network, representing British political, economic and consular interests overseas and is now looking to recruit a Deputy Corporate Services Manager (DCSM).

The Deputy Corporate Services Manager (DCSM) will support the Corporate Services Manager (CSM) in providing overall management and co-ordination to corporate services in the British High Commission.

The Corporate Services Team provides a wide range of services to both UK based and Country Based Staff. It is responsible for the efficient running of the High Commission and provides all the support services needed for its day-to-day operation.

The Deputy Corporate Services Manager is responsible for budget management, managing human resources, recruitment and supporting the delivery of learning & development and performance management at post.  

Roles and responsibilities:

Financial Management (40%)

• Lead on local financial and procurement operations, including the implementation of global policy and guidance. Day-to-day budget management, monitoring of cash and bank accounts
• Work independently to build strong, collaborative relationships with Finance, Procurement and HR Hubs, British High Commission leadership team and global transaction processing teams, as well as external partners, such as local banks and legal advisors
• Provide policy and financial advice to all staff. Advise on business cases for financial and staff resource cases to FCDO teams in London and support local projects requiring finance decision making and process improvement within Corporate Services team
• Carry out detailed research and attend training programmes as required. Oversee implementation and conduct internal inspections
• Co-ordinate post return on audit requests including annual audit return, monitoring compliance throughout the year
• Responsible for cross-UK Government financial matters spend summaries
• Calculate and process monthly salaries of staff, including all relevant monthly/yearly statements; prepare statutory returns to local authorities

Operational Human Resources: (35%)

• Work with recruitment managers on the recruitment processes, working closely with FCDO’s HR Hub in Lisbon, overseeing specifications, criteria and approvals and running local adverts
• Maintain welcome and departure packs accurate and up-to-date. Seek and collate regular feedback from customers
• Build strong relationships with external contacts to ensure an up to date understanding of local requirements
• Act as the point of contact between newcomers, Line Managers, HR Hub, security officers and post leadership to ensure all information required is released and gathered, managing information effectively and following local legislation
• Work closely with finance teams in London and British High Commission senior leadership on country based staff pay and any restructure required.

People (10%)

Line management duties.

• Deputising for CSM in their absence (estimated eight weeks per year), providing leadership of CS Team and continuity in service standards across all Corporate Services functions
• Own relationships with post suppliers to ensure high standards of delivery and value for money
• Advise on corporate requirements for Line Managers and good practices for all staff, releasing timely and relevant information for all internal staff and promoting a healthy work environment
• Understand legal and non-legal compliance requirements and communicate with staff to ensure they are aware of role/s in compliance. Carry out review of processes and adapt plan based on feedback. Maintain records and produce training materials, sharing best practice. Provide Head of Corporate Services and Senior Management with a sufficient level of compliance assurance
• Work with stakeholders and services leads in designing and implementing, in consultation with the Head of Corporate Services, a service delivery improvement plan. Communicate plan with stakeholders, monitor performance and adjust as required

Learning and Development (L&D) 10%

• Support the delivery of the learning and development agenda at post, working with DHC and Learning & Development (L&D) Champion to advise best practice processes and tools
• Monitor compliance with mandatory training for staff, providing instructions and communication as required
• Oversee effective management of L&D budget, ensuring value for money in utilisation of the budget.

Resilience 5%

Respond to operational crisis, providing support and flexing team prioritisation as required

Resources managed (staff and expenditure):

• Line management of 3 staff members.
• Management of local budget approximately €800k to €1000k.

 Essential qualifications, skills and experience:

• Fluency at C1 level in English, according to CEFR*, or equivalent
• Minimum of 3 years’ experience working in HR administration, financial or customer and solutions focussed environment
• Proven budget management experience
• Ability to get things done with minimal supervision
• Strong people skills and an ability to influence at all levels
• Dynamic, well organised self-starter with excellent communication skills
• Good working knowledge of Microsoft Office applications including Excel, Word and Teams.

Desirable qualifications, skills and experience:

• Knowledge of Maltese labour law regulations and legislation  
• Maltese language skills 
• Line management experience would be beneficial.

Required behaviours:

Changing and Improving, Communicating and Influencing, Delivering at Pace, Managing a Quality Service, Working Together

Application deadline: 30 March 2025

Grade: Executive Officer (EO)

Type of Position: Full-time, Fixed term, with possibility of renewal

Working hours per week: 35

Region: Europe, Eastern Europe & Central Asia

Country/Territory: Malta

Location (City): Ta' Xbiex

Number of vacancies: 1

Salary: €2,767.88 gross

Type of Salary: monthly

Start Date: June 2025

Other benefits and conditions of employment: 

This is a full-time, fixed-term contract of 12 months with possibility of extension.

We offer a benefits package including:

• 27 days annual leave per year (calculated pro-rata), starting from the first day of employment
• UK and Maltese public and privilege holidays in addition (Total of 14 days per year)
• 35-hour work week
• For applicable positions, possibility of working from home up to 2 days per week
• Comprehensive leave, such as maternity, paternity, adoption, compassionate, and development leave
• Performance related bonus
• Annual Cost of Living Allowance and bonus as per Maltese law
• Time off in Lieu or overtime pay for additional hours in agreement with Line Manager
• Access to the FCDO learning & development platform and other development opportunities for career enhancement and progression.

At the British High Commission in Malta we aim for a positive working environment, with a good work-life balance and the opportunity to work in an international, diverse, and inclusive environment

The successful candidate will be subject to confirmation of a background check and security clearance.

All applicants should have the right to live and work in Malta. The British High Commission does not sponsor work permits.

Staff recruited locally by the British High Commission in Malta are subject to Terms and Conditions of Service according to local Maltese employment law.

Visa/Passport requirements: Candidates must currently hold the independent right to live and work in Malta and be prepared to ensure that right remains throughout the scope of the contract. The successful candidate will be subject to professional background and security clearance process.

Additional information:

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”. 

FCDO does not pay for travel related expense incurred in interviews (including Security Check) or accept any financial risk, including cancelation or reschedule costs. The FCDO will not meet the costs connected with relocation if offered a position.

*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo) . Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site . If you complete and send an application through any other site, we will not receive it.