Property Associate - Property Management

Our client is seeking a Property Associate to join their existing team. Reporting to the Real Estate Team Manager and contributing to the front line team by providing a world-class client experience whilst focusing on property management services connected to property sales and leasing.

Responsibilities

• Enhanced Client Experience from the first point of contact
• Ensure consistent self-development with knowledge of the Maltese property market
• Advise clients in regards to the property management
• Acquire timelines and requirements from all visiting clients
• Coordinate and liaise with local service providers for property management
• Liaise and coordinate inventories/property inspections making sure all properties onboarded are to the clients' standards.
• Liaise and coordinate clients arrivals whilst staying in their leased/purchased properties and assisting with any property issues during their stay.
• Coordinating maintenance issues with landlords and or contractors according to the property agreements.
• Source services and properties according to client requirements
• Understand property management requirements and tailor solutions that offer excellent value
• Interface with key stakeholders through multi-channels; mail correspondence, telephone and email
  to ensure enhanced service delivery.
• Work as part of a team in delivering a diligent and timely service that will require an element of flexibility to address other tasks outside of your core role as and when they arise.
  
  Requirements
   
• Previous experience in property management or a similar environment
• Client relationship or client-facing experience, customer service
• Client Hosting and relationship building skills
• An ability to recognise and respond to diverse thinking styles, learning styles, cultural qualities and a global mindset.
• English and Maltese language Speaking and Writing skills - Both are a must
• PC Literate
• Extreme attention to detail
• A positive solutions-oriented attitude complemented with a high level of integrity, to facilitate the business in a compliant manner.
• Driving License - Knowledge of Maltese roads and towns is a must.
   

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