Hardware Support Engineer

Job Description

PTL Limited in Malta is currently looking to recruit a Hardware Support Engineer to join their team on a full-time basis.

Job Role:
An opportunity has arisen for interested candidates to join PTL Ltd as a Hardware Support Engineer to support and maintain the hardware infrastructures of our growing customer base.

The Company:
PTL is a long-established IT company providing enterprise-level IT solutions in Malta and it forms part of Harvest Technology plc.
PTL partners with major names like IBM, Cisco, Microsoft, Lenovo, and NCR.
PTL has a team of more than 70 dynamic professionals, experts in business integration, enterprise-wide solutions, and contracted outsourcing.
PTL’s multi-disciplinary team services a prestigious client base in Malta, Europe, and Africa. PTL is an equal opportunities employer.

The Position:
Based in Malta, the chosen candidate will be part of the Technical Solutions team that is responsible for designing and developing scalable, maintainable, highly available IT architectures that meet business objectives and SLAs.

The role involves implementing new solutions, supporting, and improving current environments, configuring and installing various hardware devices, components, and services, performing hardware maintenance, and cable management.

Responsibilities include:

• Provide level 1 / Level 2 hardware support on PCs, servers, storage equipment, and network devices Install, configure, test and maintain PCs, servers, storage equipment
• Perform firmware upgrades and updates
• Provide support to the team in conducting preventive maintenance of equipment
• Monitor hardware performance
• Ensure system availability and reliability
• Assist with the racking and physical networking/cabling of equipment
• Assist with the laying, tracing, and termination of cables
• Create and maintain hardware, racking, and/or cabling documentation
• Liaise with vendors and other IT personnel for problem identification, diagnosis, and problem resolution.

The Requirements
The preferred candidate will possess at least 1 year of hands-on experience in installing, configuring, and troubleshooting hardware issues focusing on any of the following:

• Servers, PCs, Storage equipment and Network devices
• Experience with physical networking, cable laying, tracing, and termination will be considered an asset.

Education and Experience:

• Recognized technical qualification (Lenovo, IBM or equivalent) or an MQF Level 4 Diploma
• At least 1 year of experience with IT hardware installations and maintenance
• Experience with cabling laying and termination
• Ability to install, configure, and troubleshoot hardware installations such as PCs, servers, storage equipment, and/or network devices.

Why work with us?
A remuneration package commensurate to the applicant’s experience and ability to display aptitude shall be offered to the right candidate. Additional benefits include but are not limited to health insurance, free on-site parking facilities on a first-come-first-served basis, an on-site gym, employee wellness benefits, an employee assistance programme, flexible working conditions, scholastic sponsorships, and opportunities to obtain industry certifications, amongst others.

Whilst working with us, you will enjoy:
The culture – We believe in bringing people together to share their skills, creativity, and ideas. We lead with curiosity and nurture a culture which is caring, sharing, and daring.
The people – you will work closely with talented leaders and teams – people who are humble, passionate, and creative, people you can be proud to work with.
The mindset – we embrace change and growth through confidence and are not afraid to try new things. Our motto is: Launch, Learn, Adapt.
The opportunities – we invest in training and developing our teams and encourage career progression not only within PTL Limited but also within Harvest Technology plc, our holding Company. Harvest Technology plc is an equal-opportunity employer that values diversity. We are committed to fostering an inclusive space where all employees are valued and respected.

Applications will be treated in the strictest confidence.

Ably Resources Limited: 
At Ably Resources we provide the best available talent within various sectors of Malta.  Whether it's the placement of one individual or the mobilisation of a whole project team, we can guarantee you a professional and highly skilled response to your requirements. Our aim is to deliver the best possible solutions, so we will make sure we fully understand the nature of your work scope, the key issues and the complexities. We will then strive to meet your needs as quickly, and as cost-effectively, as possible. We can provide staff at all levels, from skilled trades to any office support staff, middle and senior management and director level across many disciplines. We're based in Glasgow, with a satellite office in Malta but we have absolutely no geographical restrictions. Nor do we have any restrictions on our client base, which currently ranges from small independent firms to global multinationals. We deliver complete recruitment solutions from advertising, sourcing, shortlisting, selection and full candidate backup. In addition, we offer security and medical screening, credential verification and referencing. Through innovative web-based attraction and recruitment solutions combined with our extensive database and contact pool, we are confident in delivering a quality choice. Ably Resources' ambitious aims are to deliver recruitment services to its clients wherever and whenever their requirements arise.