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Insight Analyst
This job is closed and no longer accepting applications.
IRIS THAUMAS Ltd is looking to recruit a highly motivated, ambitious, positive-minded individual to join our client's team as an Insight Analyst. Besides analytical skills, it’s also important to have the desire to learn and grow within a strong team spirit environment where everyone plays their part to accomplish one shared goal: sustainable business growth. The successful candidate will be tasked with assisting all business departments in reporting activity and identifying actions to increase customer lifetime value. The Insights Analyst’s core role is to provide regular reports and insights to update the business divisions on their relevant KPIs to assess optimization opportunities.
ABOUT OUR CLIENT:
Our client is an iGaming company based in Pembroke, Malta, employing a diverse employee base providing excellent online casino experiences.
DUTIES AND RESPONSIBILITIES:
- Liaise with the CRM department to learn and improve reporting production, data analysis and create relevant insights.
- Deliver brand and country analysis to support business decision making.
- Report on CRM Ad-hoc and Automated Campaigns KPIs and ROI.
- Contribute to data analysis to provide CRM optimization strategies.
- Monitor performance and report on overall statistics of player life cycles.
- Produce acquisition reports to measure business development efforts.
- Work closely with the Retention team to ensure a thorough understanding of the business and player database journey flows and player behaviour.
- Analyse VIP activity to improve retention rates and lifetime value.
- Deliver ad-hoc KPI reports as required by the business.
- Proactively advise the relevant teams of appropriate actions based on data to drive customer value.
REQUIREMENTS AND SKILLS:
- Minimum of 1 years’ experience in a similar role.
- Experience in iGaming is considered an asset.
- Good numeric and statistical analysis skills are essential.
- Familiarity with marketing and CRM to aid understanding and delivery of business objectives.
- Strong problem-solving mindset and a curious mind.
- Strong ownership and organisation skills.
- Proficient at Microsoft Excel (experience in professional data and reporting tools is considered a plus).
- Able to deliver actionable intelligence and insights to the relevant teams.
- Excellent communication and team working skills.
EDUCATION:
- A Bachelor's degree.
SALARY AND BENEFITS:
- 36K p.a. depending on the experience.
- Quarterly performance bonus.
- Career growth opportunities.
- Flexible working hours policy from Monday to Friday.
- Hybrid office/remote work system option.
- Private health care insurance.
- 28 annual vacation days.
- Possibility of free parking.
- A modern office structure with entertainment areas for leisure moments.
- Company events and team-building sessions.
- Sponsored learning and development programs.
- Weekly fresh fruit, monthly cake day and some regular treats and surprises.
If you meet the requirements and feel that this position is a fit for you, do not hesitate and apply for this role today!
ABOUT IRIS THAUMAS:
IRIS THAUMAS LTD is certified to ISO 9001:2015; licensed Employment Agency/Employment Business (EA #181); and Certified SRPS (MLC 2006 SRPS).
Full Time
Job Type
Entry (0-12 months), Experienced (3 years +)
Experience Level
Data
Category
iGaming & Casinos
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