Technical Integration Specialist - Customer Service jobs in Malta - May 2023
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Technical Integration Specialist


Expires in 16 days (16 Jun 2023)

A leader in the Fintech industry is seeking to employ a Technical Integration Specialist to join their growing team. The selected candidate will play a crucial role in assisting clients with the development and execution of their customized payment solutions.

We are looking for someone who is eager to learn, a team player, ambitious, hands-on and with an attidude to learn and grow.


  • Collaborate with customer developers in a testing environment to facilitate the implementation of the company's products and services, adhering to our APIs and technical specifications.
  • Respond to inquiries and provide guidance to customers (typically through Slack) throughout their implementation process.
  • Identify and resolve reported technical issues or challenges by conducting root-cause analysis and offering solutions, including debugging programming codes.
  • Take ownership of reported errors/bugs until a satisfactory resolution is achieved.
  • Proactively monitor the client's development progress and meticulously document all activities until the successful completion of the project.
  • Ensure efficient and high-quality completion of all integrations to ensure smooth payment processing once the customer goes live.
  • Monitor and support the customer during their transition to the live payment processing environment.
  • Conduct a technical handover to affiliate teams to ensure comprehensive awareness of the implementation details.


  • Previous experience in customer service, technical support, or testing roles would be advantageous.
  • Possess excellent interpersonal skills to foster relationships with colleagues at all levels.
  • Demonstrate strong technical aptitude and problem-solving abilities.
  • Exhibit proficiency in prioritization and multitasking while maintaining high-quality standards.
  • Fluent in written and spoken English.



  • Medical, dental and life insurance
  • Preferential home & personal loan rates with APS bank
  • Discounted Corporate Gym Membership rates
  • Occupational Pension fund (eligible for after 2 years of employment)
  • Parking allowance €420 per annum (applicable after probation) and paid monthly

€25,000 to €32,000 / year
Full Time
Job Type
Entry (0-12 months)
Experience Level
Customer Service

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