Senior Executive Lounge Supervisor - Customer Service jobs in Malta - March 2024
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Senior Executive Lounge Supervisor

Hilton Malta , Central Malta

Published on 07 Dec 2021

Expired on 06 Jan 2022


Hilton Malta is looking to recruit a Senior Executive Lounge Supervisor to join their team on a full-time basis.

Job Role: 
Working closely with the Executive Lounge Manager the selected person will be responsible to oversee the full Executive Lounge Operations from both a Food and Beverage and Front Office Operations perspective.

Duties: 
  • The selected candidate will work on enhancing the Executive Guest journey, including room allocations, handling enquiries and complaints and liaising with the kitchen to ensure proper service and food quality.
  • The position will also be responsible for a number of support processes including Team Member recruitment and Training, Labour Management System, 4DX and rostering amongst others.

Requirements: 
The selected candidate would preferably have experience in either or both a Front Office and Food and Beverage environment, have an open and charismatic personality and be able to lead a dynamic team of people. Although training will be provided, basic exposure to opera will be favourably considered.

Having been awarded the FHRD ‘HR Quality Mark’ and the ‘Great Place to work’ Certification, join the team you can trust to develop your career.

All applications will be acknowledged and treated in strict confidence.

Take a look at our beautiful property, by clicking on the following link: Hilton Malta Virtual Tour.

Hilton Malta:
Ideally located within the award-winning Portomaso Yacht Marina, along the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions, and sites Malta has to offer. The accommodation comprises 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility. Each guest room offers the discerning traveler breath-taking views of The Mediterranean Sea or the Yacht Marina. Hilton Malta features award-winning restaurants & bars, four outdoor pools, a floodlit tennis court, as well as an indoor pool, spa, and health club; making it an idyllic resort with year-round sunshine and an abundance of outdoor activities.

time
Full Time
Job Type
experience
Intermediate (1-3 years), Experienced (3 years +), Middle Management
Experience Level
category
Customer Service
Category
industry
Hotels, Restaurants & Catering
Industry


Customer Care Executive

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