Resort Customer Helper (Rep)

Job Description
Jet2.com and Jet2holidays in Malta are looking to recruit Resort Customer Helpers (Rep) to join their team on a part-time basis. At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”

Job Hours: 20 hours per week;
Job Location: Malta;
Contract type: Fixed Term Contract.

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands, and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com. We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) on a part-time, fixed-term contract basis, based in Malta for Summer 2021.

Job Role:

• Reporting into our in-Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers from the moment they arrive in the resort;
• Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role;
• All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions, and excursions to match our customer's needs to ensure they have a lovely holiday. 

Requirements: 
We’re looking for enthusiastic, energetic, customer-focused, and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.  Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers. To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport. In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression.

*If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!

Jet2.com and Jet2holidays:
Jet2.com Limited, often known simply as Jet2, is a British low-cost airline that operates scheduled and chartered services. It is the third-largest scheduled airline in the UK.