Salary Calculator
KYC Agent
This job is closed and no longer accepting applications.
Arringo Ltd in Malta is looking to recruit numerous KYC Agents to join their rapidly growing team on a full-time basis.
Job Description:
- Carry out regular day to day responsibilities of a KYC Agent;
- Review, analyze and approve KYC analysis of high-risk clients;
- Evaluate and identify applicable risks and appropriate mitigants;
- Work on KYC related escalations from KYC, Payments, and the General support departments;
- Maintaining a positive, empathetic, and professional attitude toward customers at all times;
- Promptly and thoroughly verifying customer documents;
- Communicating with customers through various channels including live chat, email, and calls;
- Performing all compliance duties in relation to the business requirements;
- Knowing our products inside and out;
- Communicating and coordinating with colleagues as necessary;
- Ensure customer satisfaction and provide professional customer support;
- Handle KYC queries and exception requests from the Business;
- Participate in KYC-related meetings, calls, and committees.
The perks:
- Competitive remuneration package with a motivating performance bonus system;
- Company Group Insurance;
- Comprehensive training;
- Professional and personal development;
- Opportunities to progress within the company;
- Dynamic working environment.
Arringo Ltd:
Currently based in Malta, Arringo started operations back in February 2018 and is an expanding Customer Service company, providing an excellent level of customer satisfaction to global clients.
Full Time
Job Type
Entry (0-12 months), Intermediate (1-3 years)
Experience Level
Customer Service
Category
Business Support Services
Industry
German Language Customer Account Advisor (Hybrid)
bet365, Central Malta
Enterprise Support Specialist
Konnekt
Customer Care Representative (Native French)
Tech4s Group, Central Malta
Customer Care Champions ( Maltese Speaking)
Centrecom Limited, Central Malta
