Front Office Supervisor - Customer Service jobs in Malta - May 2023
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Front Office Supervisor

Hilton Malta , Any

Expires in 22 days (22 Jun 2023)

Hilton Malta is recruiting for a Full-Time Front Office Supervisor to join our Front Office Team. We are looking for an energetic, motivated individual who will take ownership, have a passion to provide superior customer service and revenue optimisation.

The selected candidate will assist in:

  • Training, supervision and guidance of Front Office team members
  • Motivating team members and establishing a productive working environment for the hotel
  • Assigning daily work tasks to team members
  • Dealing effectively with guests’ feedback to exceed guests’ expectations
  • Responding promptly to any guests’ requests and working to optimise the guests’ experience
  • Maintaining control and composure in difficult situations and exhibiting good judgement

The candidate should have a minimum of two years of experience in the hotel industry in a similar role and an excellent command of the English language. An ITS qualification or similar, and knowledge of other foreign languages, will be considered an asset. Having been awarded the FHRD ‘HR Quality Mark’ and the ‘Great Place to Work’ Certification, join the team you can trust to develop your career.

We invite you to send us your CV by clicking on the below "Apply Now" button. All applications will be acknowledged and treated in strict confidence.

We invite you to take a look at our beautiful property, by clicking on the following link; Hilton Malta Virtual Tour.

Hilton Malta:
Ideally located within the award-winning Portomaso Yacht Marina, along the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions, and sites Malta has to offer. The accommodation comprises 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility. Each guest room offers the discerning traveler breath-taking views of The Mediterranean Sea or the Yacht Marina. Hilton Malta features award-winning restaurants & bars, four outdoor pools, a floodlit tennis court, as well as an indoor pool, spa, and health club; making it an idyllic resort with year-round sunshine and an abundance of outdoor activities.

Full Time
Job Type
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Customer Service
Hotels, Restaurants & Catering

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