Front Office Supervisor

Job Description
Hilton Malta is recruiting for a Front Office Supervisor to join their team on a Full-Time basis. We are looking for an energetic, motivated individual who will take ownership, have a passion to provide superior customer service and revenue optimization.

The selected candidate will assist in:

• Training, supervision, and guidance of Front Office team members;
• Motivating team members and establishing a productive working environment for the hotel;
• Assigning daily work tasks to team members;
• Dealing effectively with guests’ feedback to exceed guests’ expectations;
• Responding promptly to any guests’ requests and work to optimize the guests’ experience;
• Maintaining control and composure in difficult situations and exhibit good judgment.

Requirements: 

• Candidates should have a minimum of two years experience in the hotel industry in a similar role and an excellent command of the English language;
• Knowledge of other foreign languages will be considered an asset.

*Having just been awarded the HR Quality mark, join a team you can trust to develop your career.  All applications will be acknowledged and treated in strict confidence.

We invite you to take a look at our beautiful property, by clicking on the following link; Hilton Malta Virtual Tour.