Front Office Supervisor - Customer Service jobs in Malta - March 2024
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Front Office Supervisor

Hilton Malta , Central Malta

Published on 20 Sep 2021

Expired on 20 Oct 2021


 Hilton Malta is recruiting for a Front Office Supervisor to join their team on a Full-Time basis. We are looking for an energetic, motivated individual who will take ownership, have a passion to provide superior customer service and revenue optimization.

The selected candidate will assist in:
  • Training, supervision, and guidance of Front Office team members;
  • Motivating team members and establishing a productive working environment for the hotel;
  • Assigning daily work tasks to team members;
  • Dealing effectively with guests’ feedback to exceed guests’ expectations;
  • Responding promptly to any guests’ requests and work to optimize the guests’ experience;
  • Maintaining control and composure in difficult situations and exhibit good judgment.

Requirements: 
  • Candidates should have a minimum of two years experience in the hotel industry in a similar role and an excellent command of the English language;
  • Knowledge of other foreign languages will be considered an asset.

*Having just been awarded the HR Quality mark, join a team you can trust to develop your career.  All applications will be acknowledged and treated in strict confidence.

Hilton Malta:
Ideally located within the award-winning Portomaso Yacht Marina, along the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions, and sites Malta has to offer. The accommodation comprises of 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility. Each guest room offers the discerning traveller breath-taking views of The Mediterranean Sea or the Yacht Marina. Hilton Malta features award-winning restaurants & bars, four outdoor pools, a floodlit tennis court, as well as an indoor pool, spa and health club; making it an idyllic resort with year-round sunshine and an abundance of outdoor activities. We invite you to take a look at our beautiful property, by clicking on the following link; Hilton Malta Virtual Tour.

time
Full Time
Job Type
experience
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
category
Customer Service
Category
industry
Hotels, Restaurants & Catering
Industry


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