Salary Calculator
Customer Support Agent (German Speaking)
This job is closed and no longer accepting applications.
Roksol Ltd in Malta is looking to recruit a Customer Support Agent (German Speaking) to join their team on a full-time basis.
Key Responsibilities:
- Helping internal and external customers;
- Contacting other departments when there is an issue to be solved;
- Keeping customer request queues as low as possible;
- Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations);
- Handling customer request queues assigned accordingly to workload;
- Having a high knowledge of products offered by the company;
- Attending team meetings and activities;
- Taking over in the absence of the team leader.
Requirements:
- Language skills: Native/fluent in German;
- Level of education: Graduation of high school or post-secondary school;
- Work experience: Preferably 1 year in iGaming.
Roksol Ltd:
Roksol Ltd is your partner for outsourced back-office services for sales and marketing activities and initiatives. We are a small boutique firm, that is extremely agile and adaptable to most projects using a problem-solving mentality whilst always delivering value to our clients. We relish working with clients that have an effective, quick decision-making process. This is when we deliver our best value and results to our clients.
€23,200 to €24,500 / year
Salary
Full Time
Job Type
Entry (0-12 months), Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Customer Service
Category
Business Support Services
Industry
VIP Account Manager
N1 Interactive Ltd, Any
Customer Success Specialist
PTL Limited, Any
Night Auditor
Hilton Malta, Central Malta
Junior IT Support Agent
Konnekt
