Customer Success Manager (Russian Speaking) - Customer Service jobs in Malta - March 2024
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Customer Success Manager (Russian Speaking)

Kaverto Media Limited , Central Malta

Published on 18 May 2023

Expired on 17 Jun 2023


Kaverto Media in Malta is currently looking to recruit a Customer Success Manager (Russian Speaking) to join their team on a full-time basis. 

Interested candidates must be residing in Malta and fluent in the Russian language.

Responsibilities:
  • The first point of contact for customers
  • Addressing customer’s issues and providing the required support
  • Liaising with various departments in the company to find the most efficient and satisfactory solution for the customers
  • Providing timely and professional ongoing support to the company’s clients
  • Liaising with the company’s partners to ensure outstanding ongoing services
  • Developing new processes and procedures to excel in servicing our clientele
  • Achieve excellence in problem-solving and support.

Requirements:
  • Fluent in Russian and English languages, both verbal and written, Latvian will be considered an advantage
  • Professional approach and attitude when dealing with customers
  • Always aiming at excellence and customer satisfaction
  • University Degree in Management/Finances or Economics
  • Experience in a similar role- a minimum of 1 year is an advantage
  • Ability to be an independent player and work as part of a team
  • Ambitions to improve and grow with the company.

Kaverto Media:
We have a team of 30 experts working for more than 15 years in the online industry. They are anxious to help you to increase your business's profit and appreciate working with you. We have close connections with top and best advertisers so you will have the maximum profit and get the highest ROI. Our Company mission is to give our customers full qualified help and to optimize promoting campaigns for getting the best profit. We wisely choose our partners and hope for a long-term partnership. We offer our publishers the most profitable offers, top rates on the market, many different verticals, fast payments, high-skilled 24/7 support, real-time statistics, useful marketing and report tools, a great bonus system and more.

salary
€22,000 to €24,000 / year
Salary
time
Full Time
Job Type
experience
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
category
Customer Service
Category
industry
Advertising
Industry

Customer Care Executive

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