Customer Service Representative (Email & Social Media) - Customer Service jobs in Malta - November 2022
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Customer Service Representative (Email & Social Media)
Centrecom Limited Centrecom Limited , North of Malta

Expires in 4 days (02 Dec 2022)


Centrecom Limited in Malta is looking to recruit a Customer Service Agent (Email & Social Media) to join their team on a full-time basis. 

Responsibilities:
The ideal candidate will be responsible for assisting our customers, understanding what they need, and solving any issues in the most outstanding way possible. In this role, you will be dealing with customers via email, live chat and social media. Training will be provided in house. 

Requirements:

  • You have to be flexible to be rostered between 0800-2300 Monday to Sunday, on an 8hr shift, 5 times a week.
  • You need to be fluent in English especially written.
  • You should feel confident that you can make our customers happy, and our days run a little more smoothly.
  • You need to be exceptionally organized and a problem solver.
  • You will need to perform tasks with initiative and creativity, spot the things that need to be done and find a way to make them happen.
  • Flexibility to work weekends and public holidays.
  • Excellent computer skills – Outlook 365, Word, and Excel.
  • And one last thing - You need to be ready to grow with us.

So why work with us?
  • We are a dynamic and innovative company, and we seek candidates who have the same spirit
  • You will be joining a company that values its employees and invests in their career
  • You will work with a team of professionals who are available to help you navigate and grow.


*We offer various opportunities to those who are looking for stability and career growth.  All employees are rewarded with incentives and bonuses throughout the year and they have the possibility to be part of a development program to broaden their careers.

Centrecom Limited:
Centrecom has over a 30-years history of service of excellence in various industries. Our strengths encompass IT infrastructures, voice technology, call centre operations, back-office services, and specific aviation industry applications such as reservations, ticketing, refunds, customer support, baggage services, loyalty programmes, crisis management, complaint management, medical coordination and flight disruption management.


time
Full Time
Job Type
experience
Entry (0-12 months), Intermediate (1-3 years), Fresh Graduate
Experience Level
category
Customer Service
Category
industry
Business Support Services
Industry



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