Customer Service Agent - Customer Service jobs in Malta - June 2021

Customer Service Agent


€18,000 to €20,000 / year
JOB TYPE: Full Time JOB LEVEL: Intermediate (1-3 years)
Customer Service
EMPLOYER INDUSTRY: Information Technology

A new Customer Service Agent is now available within the IT industry. Whilst working on a day basis, your responsibilities will include: 

  • Providing software support on the company's products, remotely, via telephone, email and chat
  • Maintaining highest client satisfaction and positive client relationships
  • Performing problem management and end-to-end problem ownership
  • Participating in scheduled off-shift support (call-out)
  • Providing client-based full training of the software and products
  • Creating well-worded documentation for issues and bugs which are software related
  • Contributing to the knowledge base

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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