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Customer Sales Agent (Receptionist)
This job is closed and no longer accepting applications.
Hilton Malta is looking to recruit a Customer Sales Agent (Receptionist) to join the front office team on a full-time basis.
The successful candidate should be an energetic individual, who enjoys working with people, possesses excellent communication and customer care skills, and is fluent in the use of computer systems.
This position will assist in the following:
- Welcoming guests to the hotel and ensuring an enjoyable and hassle-free stay
- Maximizing revenue through rooms and food & beverage up selling whilst managing other related targets set by the department
- Handling guest comments and queries and exceeding their expectations
- General front office duties.
Requirements:
- The candidate should have a smart appearance, a minimum of one year of experience in the hotel industry, preferably within a five-star environment in a similar role and an
- Excellent command of the English language.
- An ITS qualification, knowledge of the Opera system, and knowledge of Maltese would be favourably considered.
- Other foreign languages especially Russian, German, French, and Italian will also be considered an asset.
*We invite you to take a look at our beautiful property, by clicking on the following link; Hilton Malta Virtual Tour.
Full Time
Job Type
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Customer Service
Category
Hotels, Restaurants & Catering
Industry
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