Customer Sales Agent (Receptionist) - Customer Service jobs in Malta - August 2022
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Customer Sales Agent (Receptionist)
Hilton Malta Hilton Malta , Central Malta

Expires in 14 days (01 Sep 2022)


Hilton Malta is looking to recruit a Customer Sales Agent (Receptionist) to join the front office team on a full-time basis.

The successful candidate should be an energetic individual, who enjoys working with people, possesses excellent communication and customer care skills, and is fluent in the use of computer systems.

This position will assist in the following:
  • Welcoming guests to the hotel and ensuring an enjoyable and hassle-free stay
  • Maximizing revenue through rooms and food & beverage up selling whilst managing other related targets set by the department
  • Handling guest comments and queries and exceeding their expectations
  • General front office duties.

Requirements: 
  • The candidate should have a smart appearance, a minimum of one year of experience in the hotel industry, preferably within a five-star environment in a similar role and an
  • Excellent command of the English language.  
  • An ITS qualification, knowledge of the Opera system, and knowledge of Maltese would be favourably considered.
  • Other foreign languages especially Russian, German, French, and Italian will also be considered an asset.

*We invite you to take a look at our beautiful property, by clicking on the following link; Hilton Malta Virtual Tour.

Hilton Malta:
Ideally located within the award-winning Portomaso Yacht Marina, along the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions, and sites Malta has to offer. The accommodation comprises 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility. Each guest room offers the discerning traveler breath-taking views of The Mediterranean Sea or the Yacht Marina. Hilton Malta features award-winning restaurants & bars, four outdoor pools, a floodlit tennis court, as well as an indoor pool, spa, and health club; making it an idyllic resort with year-round sunshine and an abundance of outdoor activities.

experience
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
time
Full Time
Job Type



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Receptionist


Customer Care Representative

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