Salary Calculator
Customer Sales Agent (Receptionist)
This job is closed and no longer accepting applications.
Hilton Malta is looking for a Customer Sales Agent (Receptionist) to join the front office team on a full-time basis.
*The successful candidate should be an energetic individual, who enjoys working with people, possesses excellent communication and customer care skills and is fluent in the use of computer systems.
This position will assist in the following:
- Welcoming guests to the hotel and ensuring an enjoyable and hassle-free stay
- Maximising revenue through rooms and food & beverage up selling whilst managing other related targets set by the department
- Handling guest comments and queries and exceeding their expectations
- General front office duties.
Requirements:
- The candidate should have a smart appearance, a minimum of one year of experience in the hotel industry, preferably within a five-star environment in a similar role and an
- Excellent command of the English language.
- An ITS qualification, knowledge of the Opera system and knowledge of Maltese would be favourably considered.
- Other foreign languages especially Russian, German, French and Italian will also be considered an asset.
Hilton Malta:
As an oasis of Contemporary Living and Timeless Value, Hilton Malta has now established itself as the Island’s premier hotel. Ideally located within the award-winning Portomaso Yacht Marina, along with the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions and sites Malta has to offer. A varied selection of Rooms and Suites offer the discerning traveller breathtaking views of The Mediterranean Sea or the Yacht Marina. The Hotel’s award-winning restaurants are considered to be amongst Malta’s finest eateries. With four outdoor pools, the Myoka Spa, the Living Well Health Club, a Water Sports Centre, A Scuba Diving School, The Portomaso Casino and much more, the Hilton Malta is the ideal resort for a relaxing holiday. Accommodation comprises 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility.
Full Time
Job Type
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Customer Service
Category
Hotels, Restaurants & Catering
Industry
Hotel Operative
Hilton Malta, Central Malta
Night Auditor
Hilton Malta, Central Malta
