IRIS THAUMAS Ltd is looking to recruit a Customer Relation Agent (Swedish Speaking) to join one of their client's team. The ideal candidate will have B2B and B2C experience to create long-term trusting relationships with our client's customers.
The Customer Relation Agent’s role is to oversee and build a portfolio of customers, develop new business from existing clients and actively seek new sales opportunities. Customer Relation Agents also answer client queries and identify new business opportunities and trading among existing customers. In this role, you will liaise with cross-functional internal teams (including the Customer Service and Sales departments) to improve the entire customer experience. If you are familiar with account management, have an excellent understanding of client communication, and understand consumer behaviour, we would like to hear from you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas. In-house training is also provided to the selected candidate.
About our client:
Our client is an outsourcing company who specializes in financial services and client relations and is located in St. Julian's.
Duties and Responsibilities:
Requirements and Skills:
Education:
If you meet the requirements and feel that this position is a fit for you, do not hesitate and apply for this role today!
About IRIS THAUMAS:
IRIS THAUMAS LTD is certified to ISO 9001:2015; licensed Employment Agency/Employment Business (EA #181); and Certified SRPS (MLC 2006 SRPS).