Calamatta Cuschieri Investment Services Ltd in Malta is looking to recruit a Contact Centre Agent to join their team on a full-time basis.
“The enduring goal of Calamatta Cuschieri is that the composition of our workforce should reflect that of the communities in which we work.”
CC Finance Group is a leading diversified financial services group that was founded in the Maltese financial services industry in 1971. We currently employ 200 people spread across 3 core business lines namely Investment Services, Payment Services, and Fund administration services. CC Finance Group is considered to be a Fintech and an innovator in the B2C areas it operates. We believe in challenging the status quo and we aim for service excellence in everything we do.
Job Role:
The contact centre agent will form part of a team within our Contact Centre who will work directly with customers to understand their needs, answer their questions, and provide support to resolve at the first point of contact. He/She must also be a keen problem-solver who is adaptable and optimistic. A quick learner who is proactive and can work independently.
Duties & Responsibilities:
Experience & Education Requirements:
Skills Requirements:
Package:
We are committed to attracting and selecting top people to join our team. We are also committed to creating a workplace that encourages individual growth; we value our people and their well-being.
What we offer:
*We are offering a competitive salary for this role commensurate with experience. Visit the home page to see more about our company.
*All Applications will be acknowledged and treated with maximum confidentiality. Reference: CCMT02822
CC Finance Group:
CC Finance Group is a privately held Fintech Group that operates in Investment Services, Fund Services, Online Trading, and Payments. With roots dating back to 1972, the Group today is evolving at a fast pace whilst keeping the same core principles, that of providing clients the best service using the latest technology and the top professionals in their field, whilst ensuring the strictest governance and ethics.