Our client is a hybrid tech and service B2B company with sustained double-digit growth rates for over a decade. The company has a culture that enables everyone to challenge, is result-driven & impactful. Its five complementary brands are market leaders and setters. This role is of particular importance as the company enters a key stage in its development.
The Client Care Executive will be working closely with the Chief Commercial Officer on the effective collection and interpretation of data in relation to the Net Promoter Score (NPS), ensuring that the clients’ perception of the offered service resonates with the company’s mission to provide a top tier service.
Responsibilities: