Agency Representative - Customer Service jobs in Malta - May 2025

Agency Representative

Carmelo Caruana Company Ltd

Published on 07 May 2025

Expires in 2 days (23 May 2025)


An opportunity has arisen for interested candidates to join Carmelo Caruana Company Limited as an Agency Representative. Reporting to the Agency & STS Operations Manager, the successful candidate shall be responsible for general husbandry of the vessel and the crew members and in opening up the ship file and obtain the necessary pre-arrival forms. As part of the prospective employee’s duties, one needs to keep the Owner/Charterer informed of the vessel’s occurrence and performance, obtain and organise data for Head Office team members and to ensure that the Finance Department is forwarded with a copy of the Proforma Disbursement Account.

 

Furthermore, the Agency Representative needs to follow up on damage sustained on vessel/equipment/third parties, whilst maintaining the best relationship with masters/officers of vessels (and the owners themselves). This position also entails assistance with market analysis, selling the department’s services and the organisation of all logistics services for ship-to-ship operations. This call is an excellent opportunity for an energetic and flexible individual, representative of a forward-looking Company who can interact well with all stakeholders.

 

CARMELO CARUANA COMPANY LIMITED

Carmelo Caruana Company is a leading logistics provider in Malta and the Mediterranean, offering ship and liner agency services, ship-to-ship operations, and free trade zone warehousing and logistics. Established in 1923, the company forms part of Breakwater Investments a Hili Ventures subsidiary.

 

The Requirements

The prospective employee must have successfully completed post-secondary level of education and be computer literate with experience in word-processing and spreadsheet. Due to the nature of the job, one must be in possession of a valid driving license. A good command of both spoken and written English would be considered an asset.


Carmelo Caruana Company Ltd:
Carmelo Caruana is at home in Malta, the island republic at the centre of the Mediterranean. Trade is part of our DNA. The sea has been Malta’s key resource and partner throughout history and has played a central role in its economic, social and cultural transformation. Its rich maritime history is firmly ingrained in its present and future shipping developments. The Maltese continue to leave their mark in the wake of the Phoenicians who were the first seafarers to recognise the potential of its natural harbours and strategic location in the heart of the Mediterranean, the meeting point of trade routes. Almost a way of life, hubbing and transhipment flourish in Malta, where heavy investment continues to be directed into the infrastructure and maritime facilities to consistently be a step ahead in merchant shipping. Malta is linked to the Mediterranean basin, North Africa, North Europe, the US, the Far East and beyond through direct sea freight connections, trailer services and daily flights. A member of the European Union since 2004, Malta adopted the euro as its currency in 2008.

time
Full Time
Job Type
experience
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
category
Customer Service
Category
industry
Shipping, Transport & Logistics
Industry


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