Aftersales Manager

Our client who specializes in the Industrial services industry is looking for a Technical Aftersales Manager. Your roles and responsibilities will include: 

• Proving aftersales to customers and clients
• Resolving and troubleshooting services issues of customers
• Answering and responding to technical queries, needs, services and repairs 
• Liaising with the technical department on suppliers and equipment
• Creating reporting to upper management of customer service trends 
• Monitoring stock control of parts and equipment

• Ability to manage a team of technicans and coordination of work responsabilities
• Technical experience is a must
• Excellent communication and conflict resolution skills
• Excellent problem solving skills