After Sales Coordinator

Our Client, a leading importer and distributor of household goods, is looking for an After Sales Coordinator to join their team. The chosen candidate will be responsible for:

• Assisting and supporting Clients with any queries and requests through calls and emails.
• Coordinating and managing all appointments for collections and pickups.
• Liaising with the Technician's team, executing and coordinating their schedule according to the respective appointments. 
• Compiling claims, issuing invoices and liaising with insurance companies when needed. 
• Maintaining a strong Client’s contact and relationship, ensuring all services are completed in a timely manner. 
• Promoting company’s products and services.

• Able to work independently and in a team, prioritize and multitask.
• Posses strong interpersonal skills, including active listening.
• Posses strong organisational and coordination skills.

• Proficient in ITC, preferably ECDL certified.
• A-level academics are given preference.
• Must be fluent in both written and spoken English and Maltese.
• Industry experience, especially technical background is considered as an asset.