Relationship Manager - Russian Speaking - Customer Relationship Management jobs in Malta - May 2021

Relationship Manager - Russian Speaking

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Konnekt
SALARY:
€24,000 to €28,000 / year
JOB TYPE: Full Time
CATEGORY:
Customer Relationship Management
EMPLOYER INDUSTRY: Financial Services

In this job of a Relationship Manager - Russian speaking,  working within an international organisation and based in the Malta Office, reporting to the Managing Partner your responsibilities will include:

Responsibilities

  • To serve as the primary client contact and advocate for day-to-day activities necessary for the client application and escalate issues and requests when needed
  • You will manage key client relationships through regular contact and visits (if applicable)
  • Build and execute a client-centric relationship framework inclusive of regularly scheduled status calls & application reviews
  • Establish and maintain customer satisfaction through account planning, proactive client communications and issue remediation
  • Continuously identify and exploit cross-selling opportunities that embed the firm and its offerings with client needs
  • Leverage internal resources to assist the client with meeting the requirements of their application

    Requirements 
     
  • You will hold solid experience of account management within investments, insurance, private bank or wealth management
  • Proven track record of successfully building and nurturing multi-level client relationships
  • Superior written and verbal communication skills in Russian and a good level of English
  • Ability to identify opportunities to cross-sell the companies services
  • The ability to work both independently and within a team environment, with focus and excellent attention to detail
  • Be proficient in Microsoft Word, Excel, PowerPoint and CRM

    Desirable Skills
     
  • Undergraduate degree in business, economics, marketing or other related disciplines
  • Masters or an advanced degree will be considered as an advantage
  • Knowledge and experience in the immigration by investment industry
  • Strong international networks that allow for business development

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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