Relationship Manager - Russian Speaking - Customer Relationship Management jobs in Malta - May 2021

Relationship Manager - Russian Speaking


€24,000 to €28,000 / year
JOB TYPE: Full Time
Customer Relationship Management
EMPLOYER INDUSTRY: Financial Services

In this job of a Relationship Manager - Russian speaking,  working within an international organisation and based in the Malta Office, reporting to the Managing Partner your responsibilities will include:


  • To serve as the primary client contact and advocate for day-to-day activities necessary for the client application and escalate issues and requests when needed
  • You will manage key client relationships through regular contact and visits (if applicable)
  • Build and execute a client-centric relationship framework inclusive of regularly scheduled status calls & application reviews
  • Establish and maintain customer satisfaction through account planning, proactive client communications and issue remediation
  • Continuously identify and exploit cross-selling opportunities that embed the firm and its offerings with client needs
  • Leverage internal resources to assist the client with meeting the requirements of their application

  • You will hold solid experience of account management within investments, insurance, private bank or wealth management
  • Proven track record of successfully building and nurturing multi-level client relationships
  • Superior written and verbal communication skills in Russian and a good level of English
  • Ability to identify opportunities to cross-sell the companies services
  • The ability to work both independently and within a team environment, with focus and excellent attention to detail
  • Be proficient in Microsoft Word, Excel, PowerPoint and CRM

    Desirable Skills
  • Undergraduate degree in business, economics, marketing or other related disciplines
  • Masters or an advanced degree will be considered as an advantage
  • Knowledge and experience in the immigration by investment industry
  • Strong international networks that allow for business development

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

This website uses cookies to improve your user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.