Relationship Manager - English speaking - Customer Relationship Management jobs in Malta - September 2021

Relationship Manager - English speaking

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Konnekt
SALARY:
€25,000 to €27,000 / year
JOB TYPE: Full Time JOB LEVEL: Intermediate (1-3 years)
CATEGORY:
Customer Relationship Management
EMPLOYER INDUSTRY: Financial Services

In this job of a Relationship Manager - Engish speaking,  working within an international organisation and based in the Malta Office, reporting to the Managing Partner your responsibilities will include:

Responsibilities

  • You will serve as the primary client contact and advocate for day-to-day activities necessary for the client application and escalate issues and requests when needed
  • You will manage key client relationships through regular contact and visits (if applicable)
  • Build and execute a client-centric relationship framework inclusive of regularly scheduled status calls & application reviews
  • Establish and maintain customer satisfaction through account planning, proactive client communications and issue remediation
  • Continuously identify and exploit cross-selling opportunities that embed the firm and its offerings with client needs
  • Leverage internal resources to assist the client with meeting the requirements of their application

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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