Contract Manager (Maltese Speaking)

Centrecom Limited in Malta is currently looking to recruit a Contract Manager (Maltese Speaking) to join its team on a full-time basis.

Responsibilities:

• Attending meetings with client stakeholders to build and enhance business relationships.
• Compiling and storing contract documentation in line with the company procedures and as outlined in the client’s contract.
• Escalating and resolving areas of concern as raised directly by the client’s stakeholders or that arise from the Business Development and Client Relationship Manager.
• Monitoring company performance against service level agreements and flagging up potential issues or challenges.
• Developing team members while ensuring succession planning is always achievable across all levels.
• Conducting performance appraisal reports for direct reports.
• Liaising with internal departments to ensure client’s needs are fulfilled effectively.
• Overseeing the correct implementation and maintenance of SOPs on the client’s project.
• Providing a timely response to the client’s stakeholder queries per the contract requirements.
• Working closely with the Senior Coordinator – Back Office Services and Workforce Management team.
• Support the Workforce Management team in resolving rostering issues.
• Other duties are assigned by management from time to time.

• Managerial skills and experience, preferably in a similar role;
• Excellent interpersonal skills to interact, work and relate effectively with the team;
• Excellent communication, and conflict-resolution skills.
• Ability to identify problems and trends, and develop effective solutions and strategies.
• Excellent time management skills to work with tight deadlines

• We are a dynamic and innovative company, and we seek candidates who have the same spirit
• You will be joining a company that values its employees and invests in their career
• You will work with a team of professionals who are available to help you navigate and grow.