Concierge and Real Estate Associate - Customer Relationship Management jobs in Malta - March 2024
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Concierge and Real Estate Associate

Konnekt

Published on 19 Jan 2022

Expired on 18 Feb 2022


Our client is seeking a Concierge and Real Estate Associate to act as an ambassador of the company with both internal and external stakeholders, the successful candidate is required to offer a level of hospitality that meets and exceeds our
clients’ expectations, whilst providing ideas about amenities and experiences, organizing itineraries and reservations.

Responsibilities

  • Meeting clients on arrival in Malta and accompanying them to their accommodation.
  • Manage itineraries and reservations for clients when required
  • Support the Real Estate team in administrative duties such as filing, scanning, and maintenance of the internal database.
  • Support the Property Management team with their daily tasks.
  • Manage, maintain and create new relationships with service providers to enable an adequate portfolio of services that are made available to clients
  • Have the necessary contacts to handle emergency situations
  • Interface with key stakeholders through multi-channels; mail correspondence, telephone and email to ensure enhanced service delivery
  • Act as a trusted advisor to our clients, thus contributing to the overall client experience
  • Work as part of a team in delivering a diligent and timely service that will require flexibility to address other tasks outside of your core role as and when they arise
  • Focus on personal development through learning more about the different areas of the business by means of interaction and collaboration

Requirements

  • The ability to recognise and respond to diverse thinking styles, learning styles, cultural qualities and a global mindset.
  • You will hold an excellent command of the English language
  • Previous experience within the hospitality industry
  • Have a  positive solution-oriented attitude complemented with a high level of integrity, to facilitate the business in a compliant manner
  • Experience with managing several service providers and dealing with emergency
    situations
  • Possess immaculate communication and presentation skills
  • Excellent relationship building skills
  • Currently living in Malta

salary
€22,000 to €23,000 / year
Salary
time
Full Time
Job Type
experience
Intermediate (1-3 years)
Experience Level
category
Customer Relationship Management
Category
industry
Financial Services
Industry


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