Administration & Concierge Executive -  Native Russian Speaking - Customer Relationship Management jobs in Malta - April 2021

Administration & Concierge Executive -  Native Russian Speaking

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Konnekt
JOB TYPE: Part Time
CATEGORY:
Customer Relationship Management
EMPLOYER INDUSTRY: Financial Services

ur client a well-established company here in Malta is seeking an Administration & Concierge Executive -  Native Russian Speaking  to join their team on a Part-Time basis

Responsibilities

  • You will act as an ambassador of the Company with internal customers and external clients
  • Provide support with hosting client visits, by offering a level of hospitality that meets and exceeds the clients’ expectations 
  • Support other teams with typical office administration duties such as filing, scanning, purchase of stationery and office equipment as well as and maintenance of internal database
  • Ownership of the receipt and dispatch of mail and couriered packages
  • Providing administrative support to the different departments with a view of achieving a more efficient and adequate operational standard across the office
  • Manage itineraries and reservations for clients when required
  • Manage, maintain and create new relationships with service providers to enable an adequate portfolio of services that are made available to clients
  • Have the necessary contacts to handle emergency situations
  • interface with key stakeholders through multi-channels; mail correspondence, telephone and email to ensure enhanced service delivery
  • Act as a trusted advisor to our clients, thus contributing to the overall client experience
  • Work as part of a team in delivering a diligent and timely service that will require an element of flexibility to address other tasks outside of your core role as and when they arise


Requirements

  • Excellent command of both written and spoken Russian
  • Minimum of 2 years experience within the hospitality industry would be preferred
  • You will have a positive solution-oriented attitude complemented with a high level of integrity, to facilitate the business in a compliant manner
  • Experience with managing several service providers and dealing with an emergency situation
  • You will have immaculate communication and presentation skills
  • Show excellent relationship building skills
  • Be very flexible as to the working hours and the needs of the role
  • Currently living in Malta

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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