Administration & Concierge Executive -  Native English Speaking

Our client a well-established company here in Malta is seeking an Administration & Concierge Executive -  Native English Speaking  to join their team on a Part-Time basis

Responsibilities

• You will act as an ambassador of the Company with internal customers and external clients
• Provide support with hosting client visits, by offering a level of hospitality that meets and exceeds the clients’ expectations 
• Support other teams with typical office administration duties such as filing, scanning, purchase of stationery and office equipment as well as and maintenance of internal database
• Ownership of the receipt and dispatch of mail and couriered packages
• Providing administrative support to the different departments with a view of achieving a more efficient and adequate operational standard across the office
• Manage itineraries and reservations for clients when required
• Manage, maintain and create new relationships with service providers to enable an adequate portfolio of services that are made available to clients
• Have the necessary contacts to handle emergency situations
• interface with key stakeholders through multi-channels; mail correspondence, telephone and email to ensure enhanced service delivery
• Act as a trusted advisor to our clients, thus contributing to the overall client experience
• Work as part of a team in delivering a diligent and timely service that will require an element of flexibility to address other tasks outside of your core role as and when they arise

Requirements

• Excellent command of both written and spoken English 
• Minimum of 2 years’ experience within the hospitality industry would be preferred
• You will have a positive solution-oriented attitude complemented with a high level of integrity, to facilitate the business in a compliant manner
• Experience with managing several service providers and dealing with an emergency situation
• You will have immaculate communication and presentation skills
• Show excellent relationship building skills
• Be very flexible as to the working hours and the needs of the role
• Currently living in Malta