Office Administrator (Maltese Speaking)

• Our client is a leading player in the security sector.

• Welcome and direct visitors in a professional manner, ensuring they are guided to the appropriate person or department;
• Answer and route incoming calls, deliver accurate messages, and assist callers with general inquiries;
• Oversee front desk operations and support daily administrative functions, ensuring timely and efficient handling of requests;
• Maintain well-organised records and filing systems, both digital and physical;
• Ensure the reception and common areas are kept clean, organised, and presentable at all times;
• Process customer orders, monitor stock availability, and contribute to sales efforts through upselling and cross-selling;
• Gather and communicate customer feedback to relevant teams to enhance service quality and customer satisfaction;
• Support additional administrative duties as assigned by the manager or relevant team members;
• Work collaboratively with colleagues to streamline administrative workflows and improve office efficiency;
• Engage in training and development initiatives as required to support continuous improvement and professional growth.

• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook;
• Minimum of 1 year of experience in a similar administrative role;
• Knowledge of both English and Maltese languages.

• Strong interpersonal skills with the ability to communicate clearly and build positive relationships across all levels;
• Customer-focused approach with a genuine commitment to delivering excellent service;
• Detail-oriented with a focus on maintaining accurate records and documentation;
• Well-organised and able to manage multiple tasks effectively within set deadlines;
• Maintain a professional appearance and conducts all duties with integrity and reliability.

*Please note that all job applicants will be automatically added to the Broadwing LTD candidate database and will receive an automatic email with user credentials to benefit from our online platform.