Venchi Brand Manager - Brand Management jobs in Malta - October 2022
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Venchi Brand Manager
Is-Suq Tal-Belt Is-Suq Tal-Belt , Central Malta

Expires in 4 days (09 Oct 2022)

Is-Suq Tal-Belt in Malta is looking to recruit a Venchi Brand Manager to join their team on a full-time basis. 

Job Role: 
The Brand Manager will be accountable and responsible for the success of the store, leading a team to achieve their potential, while running a profitable business and being a role model.


  • Ensure the service our customers receive is engaging and develops loyalty.
  • Make sure all the team brings alive Venchi’s Values by sharing our story and purpose with the customers: Tradition, Happiness, and Balance.
  • Constantly review customer service levels and product quality & presentation; MBWA (managing by walking around).
  • Overview of any customer issues in the shop and be able to resolve them. Review customer comments and act on them.
  • Coach the team to see the store through customers' eyes; values walk.
  • Seek feedback from customers, line managers, and peers, around the level of service, shop presentation, and product and act of it.
  • Being able to overview all the business operations, being hands-free to deal and handle with any issue and/or bottleneck.
  • Hire and train according to the business needs.
  • Have planned and well-structured follow-ups and coaching sessions with all team members.
  • Make sure all the team’s knowledge and practices are always up to date.
  • Help team members build their own development plan.
  • Reward and recognize the team when they do an excellent job.
  • Act on HR issues before they escalate.
  • Lead by example and be “hands-on”.
  • Coach the team and give them feedback on the spot.
  • Take ownership of the P&L reaching the K.P.I.s
  • Prepare Budgets
  • Search for other opportunities to sell
  • Reach productivity targets, managing and planning effectively the schedule while driving sales.
  • Take ownership of stock control through accurate ordering, following up on ordering & receiving procedures, stock counts, and minimizing waste in the shop.
  • Create a business plan to maximize every opportunity.
  • Keep track of competitors’ initiatives, trading performances, and opening hours and develop a plan to counter their impact.
  • Be “the gatekeeper” of knowledge, safety, policies, and standards.
  • Benchmark regularly against similar and high-performing stores in order to identify opportunities.
  • Ensure standards and procedures are met through a successful Store Operational Audit.
  • Keep all equipment well maintained and report any issues.
  • Create Marketing Campaigns and Marketing strategy
  • Management experience in a fast-paced retail sales and customer service environment.
  • Working experience in the food industry is preferred.
  • Passionate about chocolate and gelato.
  • Flexibility in the work schedule is required including the ability to work extended hours, weekends, and holidays as needed.
  • Comfortable working evenings and weekends, that’s when we are at our busiest
  • Can do -attitude.

Education and requirements:
  • Knowledge of the English language
  • Ability to multitask and work efficiently under pressure.

Is-Suq Tal-Belt:
Is-Suq Tal-Belt, an iconic structure that has been meticulously renovated is the more recent addition to the Arkadia Marketing portfolio in the food & beverage industry.

Intermediate (1-3 years), Experienced (3 years +), Middle Management
Experience Level
Full Time
Job Type

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