Senior Operations Officer - Banking jobs in Malta - September 2021

Senior Operations Officer

at

Konnekt
SALARY:
€30,000 to €33,000 / year
JOB TYPE: Full Time JOB LEVEL: Experienced (3 years +)
CATEGORY:
Banking
EMPLOYER INDUSTRY: Financial Services

Our client is seeking a Senior Operations Officer to join their growing team. 

Responsibilities:

  • Directing the team to provide a professional and personalised service to clients;
  • Overseeing day-to-day operations, set clear goals and delegate tasks accordingly;
  • Ensuring there is plenty of knowledge sharing and job rotation within the team to support business continuity;
  • Providing the necessary training and coaching to the team, making sure this is in line with the bank's overall strategy;
  • Streamlining work practices to achieve optimum operational efficiency;
  • Ensuring that all procedures are documented and updated in a timely manner;
  • Investigating account discrepancies and following up customer queries;
  • Promoting and cross selling the Bank’s products and services;
  • Integrating AML/CFT considerations into the relevant aspects of the role;
  • Reporting circumstances that may bring the Bank into disrepute upstream, as well as transactions that may represent elements of doubt to the Bank’s MLRO.

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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