Cards Operations Officer - Banking jobs in Malta - March 2024
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Cards Operations Officer

Konnekt

Published on 11 Mar 2022

Expired on 30 Jun 2022


Our Client a leading payments service provider tapping into the acquiring segment is seeking to recruit a Cards Operations Officer;

Responsibilities:

  • Handling card personalization/quality check/packaging/delivery;
  • Handling card renewal, card plastic stock/card packaging stock inventory;
  • Overseeing/co-ordinating manufacturing of card bodies/chips;
  • Being point of escalation for customer service support for card related products;
  • Being point of escalation to resolve  internal and/or external queries& complaints relating to cards operations in a timely manner and in line with service levels;
  • Identifying and handling card product/service issues in close collaboration with  IT, Finance or Operations teams;
  • Handling Merchant queries, day -to-day management of  transaction rejects / merchant reconciliation/settlement (liaise with Finance team);
  • Contributing to ad-hoc projects.

salary
€25,000 to €30,000 / year
Salary
time
Full Time
Job Type
experience
Intermediate (1-3 years)
Experience Level
category
Banking
Category
industry
Financial Services
Industry

Officer I (Credit)


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