Cards Operations Manager - Banking jobs in Malta - March 2024
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Cards Operations Manager

Konnekt

Published on 16 Jul 2021

Expired on 30 Nov 2021


Our Client is an internationally renowned FinTech company, listed on the stock exchange is seeking to recruit an experienced Cards Operations Manager, to join their international teams. 

Reporting to the local Managing Director, and the Group Head of Operations, the successful candidate will be responsible for the below-listed duties;

  • Manage end to end execution of debit card-related operational processes
  • Monitor the inhouse system daily, diagnose issues, initiate corrective actions, and follow up to completion to keep services operational
  • Work closely with other internal teams including but not limited to AML, Finance, Compliance, Customer service, R&D, product, and third parties worldwide
  • Participate in designing the operational aspects of business processes and assist in their implementation
  • Initiate and document processes to constantly improve the efficiency and quality of card operations
  • Be involved in the entire Card Product life cycle from order stage to chargeback and complaints
  • Formulating policies, procedures, and practices, including gap analysis,
  • Responsible for forecasting and managing budgets and will be in close contact with all vendors, building relationships, and negotiating new contracts in order to ensure cost-effectiveness for the business
  • To assist in business and product development by introducing productivity-enhancing products, services, and/or procedures

time
Full Time
Job Type
experience
Senior Management
Experience Level
category
Banking
Category
industry
Fintech
Industry

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