Cards Operations Manager - Banking jobs in Malta - July 2021

Cards Operations Manager

at

Konnekt
JOB TYPE: Full Time JOB LEVEL: Senior Management
CATEGORY:
Banking
EMPLOYER INDUSTRY: Fintech

Our Client is an internationally renowned FinTech company, listed on the stock exchange is seeking to recruit an experienced Cards Operations Manager, to join their international teams. 

Reporting to the local Managing Director, and the Group Head of Operations, the successful candidate will be responsible for the below-listed duties;

  • Manage end to end execution of debit card-related operational processes
  • Monitor the inhouse system daily, diagnose issues, initiate corrective actions, and follow up to completion to keep services operational
  • Work closely with other internal teams including but not limited to AML, Finance, Compliance, Customer service, R&D, product, and third parties worldwide
  • Participate in designing the operational aspects of business processes and assist in their implementation
  • Initiate and document processes to constantly improve the efficiency and quality of card operations
  • Be involved in the entire Card Product life cycle from order stage to chargeback and complaints
  • Formulating policies, procedures, and practices, including gap analysis,
  • Responsible for forecasting and managing budgets and will be in close contact with all vendors, building relationships, and negotiating new contracts in order to ensure cost-effectiveness for the business
  • To assist in business and product development by introducing productivity-enhancing products, services, and/or procedures

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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