This job is closed and no longer accepting applications.
One of our clients, specialising in the Banking sector, is currently seeking to onboard a Dutch-speaking Banking Operations Officer to join their team:
Duties:
Acquiring a deep understanding of our products and procedures.
Answering incoming calls and replying to emails from prospective and existing customers in relation to our products and services.
Executing customers’ instructions and daily updating of accounting records.
Following up on customers’ requests that cannot be answered immediately and conducting the necessary internal investigations.
Developing strong partnerships with customers delighting them with your insight and listening skills.
Performing administrative tasks related to the operation of banking platforms in use.
Processing the allocation of payments.
Professional and respectful debt collection through calls and follow ups with customers.
Performing other operational tasks in relation to retail deposits and client onboarding.
Skill-sets and Requirements
Must be fluent in Dutch and English with excellent verbal and written communication skills
Good command of excel and database management
Proven experience in a customer service role
Must have a basic knowledge of banking, credit control and factoring
One of our clients, specialising in the Banking sector, is currently seeking to onboard a Dutch-speaking Banking Operations Officer to join their team:
Duties:
Acquiring a deep understanding of our products and procedures.
Answering incoming calls and replying to emails from prospective and existing customers in relation to our products and services.
Executing customers’ instructions and daily updating of accounting records.
Following up on customers’ requests that cannot be answered immediately and conducting the necessary internal investigations.
Developing strong partnerships with customers delighting them with your insight and listening skills.
Performing administrative tasks related to the operation of banking platforms in use.
Processing the allocation of payments.
Professional and respectful debt collection through calls and follow ups with customers.
Performing other operational tasks in relation to retail deposits and client onboarding.
Skill-sets and Requirements
Must be fluent in Dutch and English with excellent verbal and written communication skills
Good command of excel and database management
Proven experience in a customer service role
Must have a basic knowledge of banking, credit control and factoring