Welfare Officer

London School of Commerce Malta is currently looking to recruit a Welfare Officer to join their team on a full-time basis.

Overview:

London School of Commerce, Malta (LSCM) was established in June 2014 as a global higher education provider in Malta; it forms part of the London School of Commerce Group of Colleges, which has multiple global campuses worldwide.

In keeping with the vision and mission of its parent institution, LSC Malta provides high quality and innovative postgraduate degree programmes in business to students and professionals in Malta, as well as international students.

LSC Malta is currently seeking an enthusiastic and experienced Welfare Officer to join our dynamic team in Malta. The Welfare Officer will be responsible for providing support to students, address any issues that may be hindering learning and support students where necessary.

Role Summary:

• Ensure that students enjoy a positive experience during their studies at LSCM
• Addressing students’ queries and complaints 
• Provide regular updates and reports on student progression and attendance 
• Assist students who may be facing challenges during the student life cycle
• Review student programme feedback
• Review student policies in terms of compliance and academic responsibilities
• Updating students regarding academic regulations
• Delivery of induction sessions for new students.

Requirement:

• Minimum Bachelor’s degree or equivalent qualification
• Excellent organisational skills
• A flexible approach to work
• Strong interpersonal skills
• Excellent written and spoken communication
• Excellent IT skills (must be familiar with Excel)
• Ability to meet tight deadlines and work under pressure
• Experience in a higher education setting would be desirable.